Accessibility statement for Moodle


This accessibility statement applies to the University of St Andrews Moodle websites, which currently use Moodle version 4.5.

This website is run by the University of St Andrews as a Learning Management System (LMS) to deliver courses and learning activities.

Using this website


We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS and NVDA)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is


We know some parts of this website are not fully accessible. Issues are primarily attributable to uploaded files such as PDFs, Word documents and PowerPoint presentations made available for download by editing users, rather than the website product itself.

The Ally accessibility product has been integrated into this website to help mitigate this.

The SensusAccess product is also available for file conversion into formats our website users may find more accessible or useful.

Feedback and contact information


If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Technology Enhanced Learning through the IT Service Desk: itservicedesk@st-andrews.ac.uk.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, try using SensusAccess or Ally to create the format you need. Should you be unable to access the information in your required format, contact Alternative Formats: digital.access@st-andrews.ac.uk.

Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility


The University of St Andrews is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status


The website product has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. Conformance testing was undertaken by a third-party digital accessibility auditor in October 2025 at the behest of the product vendor. The product received Gold Level Accessibility Accreditation. Information about this conformance evaluation can be found at:

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content


The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations


The University operates a devolved content publishing model, with academic and professional services staff responsible for the accessibility of the content they create and upload to this website. Given the volume and distributed ownership of content, and its continual creation and revision, it would represent a disproportionate burden to establish and maintain a comprehensive institution-wide schedule for the remediation of all accessibility issues. The University therefore supports content owners to address accessibility issues as content is reviewed and updated, or as they are brought to our attention, while prioritising accessibility in newly published content.

These non-compliance issues have been identified and are primarily attributable to inadvertent user error or a lack of familiarity with the required procedures and standards.

  • Images may not have alternative text or be marked as decorative (WCAG 1.1.1) 
  • Heading levels may be out of sequence or absent in writing (WCAG 1.3.2)
  • Documents and pages may have contrast issues (WCAG 1.4.3)
  • Documents may not have a language set (WCAG  3.1.1)
  • Documents may be untagged (WCAG 1.3.1)

Panopto and Microsoft Teams are consistently used to record and deliver live and pre-recorded video content. Videos are hosted in these systems and accessed through Moodle via links or embedded content, rather than being created or stored directly in Moodle.

Archived courses may contain inaccessible documents, images without alternative text, and videos without captions. We do not plan to remediate these accessibility issues because the content is no longer actively available to our website users.
 

Content that’s not within the scope of the accessibility regulations


The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents published through this website should meet accessibility standards.

We do not plan to add captions to live video accessed via Moodle because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility


Providing training and support on the creation of accessible content to users who have editor access to Moodle courses.

Promoting Ally use for diagnosing and fixing accessibility issues with Moodle content, and as a means of downloading alternative formats.

Preparation of this accessibility statement


This statement was prepared on Monday, 12 August 2024. The statement was last reviewed on Monday, 31 August 2026.

This website product was last tested on Friday, 03 October 2025 against the WCAG 2.2 AA standard.